Professional Development

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NCAVA Certificate in Volunteer Administration

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Online Basics In Volunteer Management Course

NCAVA is pleased to partner with Southeastern Community College (Whiteville, NC) and offer the Basics in Volunteer Management course online. The 10-week course will cover volunteer recruitment, retention, risk management, recognition, etc. After enrollment, there is no set time to "log on" each day and you can enter the course from any computer with Internet access.

Scroll down or check out the details in "Recently Posted Events"!


NCAVA Certification in Volunteer Administration

Administered by the NCAVA Certification Committee, the certification program is part of NCAVA's strategy to enhance the professional identity of volunteer administrators. The goals of the program are to raise standards, increase knowledge, and improve performance of volunteer administrators in North Carolina. The program provides a means to document competency and signify excellence in the practice of managing volunteer programs. The designation CAVNC, indicating a Certified Administrator of Volunteers in North Carolina, helps employers identify  the most qualified and committed professionals.

CLICK HERE TO DOWNLOAD THE CERTIFICATION APPLICATION

CLICK HERE pay online.   


Got Endorsement?

As a benefit to NCAVA affiliate members, NCAVA endorses qualified workshops so that attendees can earn contact hours toward the Certified Administrator of Volunteers in North Carolina (CAVNC) credential. NCAVA also endorses qualified workshops for non-member affiliates, organizations and presenting individuals.  All endorsement contact hours will be provided for a nominal fee to the non-member organization or individual. Applicants must be willing to have endorsed training events publicized by NCAVA.

For complete details and to download the Workshop Endorsement Form. CLICK HERE!

CLICK HERE pay online.  


 

Let’s Get Certified: An Intensive Workshop

Posted

Join us for a NCAVA Regional Workshop "Let’s Get Certified:  An Intensive Workshop!" This is a hands on activity to assist and support attendees begin and complete their portfolios required for certification in volunteer administration. The NCAVA Training Category this workshop topic best falls under is Commitment to the Profession.

The primary learning objectives for this workshop/course:

  • Stressing the value of certification in volunteer administration.
  • Assisting attendees with actually completing all or most of their certification portfolios.

Location:  Crisis Assistance Ministry, 500 Spratt St., Charlotte, NC 28205      

Date:   Friday, January 27, 2017

Time: Noon - 5pm

Cost: NCAVA members-free.   Non-members:   $50 with the fee being applied to their NCAVA membership.

For more information contact Susan Neal, 704-371-3001 x116, or via Email: sneal@crisisassistance.org


Responsibility Charting for Volunteers

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Volunteer Burke is pleased to host the workshop, “Responsibility Charting for Volunteers.” Even if we have an abundance of volunteers, one of the challenges that we face as volunteer managers is making sure that each volunteer understands their roles and responsibilities and how those relate to other volunteers and paid staff. Responsibility charting is a great way to easily identify the critical functions/activities of each volunteer position and visually represent the key players in that activity and their relationships to one another.

The primary learning objectives for this training:

  • Define RACI and understand the role that responsibility charting can play in a volunteer program
  • Understand the 6 steps of the process of creating RACI charts
  • Discuss benefits to using RACI charts

The NCAVA Training Category this workshop topic best falls under is Planning and Conceptual Design.

Location: Timberwoods Restaurant, 1501 Bethel Rd., Morganton, NC

Date: Thursday, October 6, 8:00 a.m. (begin with breakfast)

Time: 8:30 - 9:30 a.m.

Cost: No cost for workshop, breakfast at participant’s expense

For additional information contact Lynn Doll at 828-433-2615 or via Email: lynn.doll@dhhs.nc.gov


Hospitality + Service

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HandsOn NWNC is pleased to present, “Hospitality + Service.” Many nonprofit and social sector organizations operate in an environment where clients may feel a heightened sense of vulnerability or distress. Ensuring client dignity, while delivering much needed services, may be among nonprofits' greatest challenges. By equipping staff and volunteers to improve the culture of hospitality in their organizations and enhance client service, organizations can address this potential obstacle. Hospitality + Service is a tailored training program that leverages Hilton Worldwide's internal Team Member trainings to infuse hospitality into the daily practices of nonprofit and social sector organizations with the goal of developing a strong culture of hospitality over time. The curriculum is consists of seven modules that are based on the S.E.R.V.E. principles of hospitality: Sincere, Empathetic, Respectful, Visible and Engaging everyone every time. The curriculum also incorporates communication skills activities designed to improve communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. This is an ideal workshop for volunteer program managers, as it inculcates an ethic of service that can be demonstrated to both volunteers and clients.

The NCAVA Training Category this workshop topic best falls under is Commitment to the Profession. The primary learning objectives for this training: At the end of this class, participants will fully understand the S.E.R.V.E. principles of hospitality and know how to practice “radical hospitality” and top-shelf customer service to clients, volunteers, board members, and other staff members within their organization.

Location: Hampton Inn, 1990 Hampton Inn Court, Winston-Salem, North Carolina, 27103

Date: October 13, 2016

Time: Noon - 4:30 pm

Cost:  $50/ $45 for HandsOn NWNC Supporting Partners.  The price includes lunch and extensive take-home materials.

For more information contact Amy Lytle, 336-724-2866 or via Email: AmyLytle@HandsOnNWNC.org


Volunteer Orientation and Training

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Hands On Asheville-Buncombe is pleased of offer, Lunch and Learn: Volunteer Orientation and Training. Does your position require you to train and orient new volunteers?  Join us and other volunteer coordinators to learn best practices in this critical part of our work.  Carrie Burgin of Habitat for Humanity will lead this group. Highlights include: 

  • Distinguish between volunteer orientation and volunteer training.
  • Know what can be included in orientation/training, how it can be delivered, and by whom.
  • Identify and respond to challenges in orienting and training today’s volunteers.
  • Evaluate and improve orientation and training so as to continually keep it relevant and useful.

The NCAVA Training Category this workshop topic best falls under is Resource Development and Management.

Location: Asheville Habitat for Humanity, 31 Meadow Road, Asheville, NC 28803

Date: Wednesday, Oct. 26

Time: 11:30 am - 1:00pm

Cost:  $0 for Hands On Premium Partners, NCAVA members, $5 unaffiliated with Hands On or NCAVA. (Lite snacks and drinks will be provided.  Feel free to bring along your lunch.)

For more information, contact Michelle Bennett @ 828-255-0696 or via Email: michelle.bennett@unitedwayabc.org


Online Basics In Volunteer Management Course

Posted

NCAVA is pleased to partner with Southeastern Community College (Whiteville, NC) and offer the Basics in Volunteer Management course online. The 10-week course will cover volunteer recruitment, retention, risk management, recognition, etc. After enrollment, there is no set time to "log on" each day and you can enter the course from any computer with Internet access.

2017 dates:

  • Jan. 23 - April 3, 2017 ~ Registration form MUST BE COMPLETED and RECEIVED by January 19, 2017

Graduates of the class will receive 12 hours toward NCAVA certification as a Certified Administrator of Volunteers in North Carolina and one Continuing Education credit from Southeastern Community College (Whiteville, NC).

The tuition cost of the course is $70, made payable to Southeastern Community College. (NOTE: College tuition rates are set by the NC Legislation. Rates are subject to change in July of each year.) Credit cards are not accepted, however, we will be glad to invoice your agency. A handbook is required and will be made available the first day of class at no additional cost.

Anyone, anywhere can take this course. Out-of-state tuition DOES NOT apply.

Click on the links to download registration form and agency invoiceDue to state auditing standards, please mail a registration form with your original signature, NOT a copy, of your completed form. Tuition payment must accompany class registration form. Mail registration and payment to: Southeastern Community College, ATTN: Dr. Melody Prevatte, PO Box 151, Whiteville, NC 28472-0151. 

For more information, contact Dr. Melody Prevatte @ Melody.Prevatte@sccnc.edu