Professional Development

Click on the following links for information regarding certification, certification renewal, and NCAVA's refund policy.

NCAVA Certificate in Volunteer Administration

NCAVA Certification/Renewal Application

Refund Policy 


Webinars

Scroll down or check out "Recently Posted Events" for all the details! 


Regional Workshops 

Scroll down or check out "Recently Posted Events" for all the details! 

Visit the Picture Gallery to view photos of recent training events.


Online Basics In Volunteer Management Course

NCAVA is pleased to partner with Southeastern Community College (Whiteville, NC) and offer the Basics in Volunteer Management course online. The 10-week course will cover volunteer recruitment, retention, risk management, recognition, etc. After enrollment, there is no set time to "log on" each day and you can enter the course from any computer with Internet access.

Scroll down or check out the details in "Recently Posted Events"!


NCAVA Certification in Volunteer Administration

Administered by the NCAVA Certification Committee, the certification program is part of NCAVA's strategy to enhance the professional identity of volunteer administrators. The goals of the program are to raise standards, increase knowledge, and improve performance of volunteer administrators in North Carolina. The program provides a means to document competency and signify excellence in the practice of managing volunteer programs. The designation CAVNC, indicating a Certified Administrator of Volunteers in North Carolina, helps employers identify  the most qualified and committed professionals.

CLICK HERE TO DOWNLOAD THE CERTIFICATION APPLICATION

CLICK HERE pay online.   


Got Endorsement?

As a benefit to NCAVA affiliate members, NCAVA endorses qualified workshops so that attendees can earn contact hours toward the Certified Administrator of Volunteers in North Carolina (CAVNC) credential. NCAVA also endorses qualified workshops for non-member affiliates, organizations and presenting individuals.  All endorsement contact hours will be provided for a nominal fee to the non-member organization or individual. Applicants must be willing to have endorsed training events publicized by NCAVA.

For complete details and to download the Workshop Endorsement Form. CLICK HERE!

CLICK HERE pay online.  


The Gift of Presence: Helping Volunteers Develop the Skill of Being Present with Patients

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The Association for Home and Hospice Care of NC if offering, "The Gift of Presence: Helping Volunteers Develop the Skill  of Being Present with Patients.” This workshop will train volunteer managers on how presence does make a difference and help them develop a toolkit to share this critical skill with their volunteers. Role playing, practical tips and training skills will be offered on how to prepare for a visit, as well as ideas to guide volunteers as they provide support to terminally ill patients and their families. The primary learning objectives for this workshop/course:

  • Educate volunteer managers on the importance of presence for hospice patients and why volunteer need to learn this skill
  • Help volunteer managers develop a training toolkit for this skill
  • Demonstrate different training techniques and approaches to the value of presence.

The NCAVA Training Category this workshop topic best falls under is Resource Development and Management.

Location: Hospice and Palliative Care of Greensboro, Greensboro, NC

Date: June 19, 2015

Time: 11 AM– 12 PM

Cost: Free

For location specifics or additional information, contact Carolyn Colsher at 919 479-0385 or Carolyn.colsher@dm.duke.edu


Creating Volunteer Opportunities

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Henderson County Association of Volunteer Administrators (HAVA) is pleased to present, Creating Volunteer Opportunities. Using volunteers effectively so they are satisfied with their time spent with an organization while also ensuring what they do is fulfilling the mission of an organization is a critical challenge for administrators. This workshop will support and improve these efforts. The training category this training best fall under is Resource Development & Management. 

List the primary learning objectives for this workshop/course:

  • To analyze and incorporate sample intake volunteer forms from various agencies for participants’ use.
  • To educate HAVA members on ways to inform prospective and existing volunteers of volunteer opportunities in their organization.
  • To inform HAVA members on what methods other agencies use to inform prospective and existing volunteers of opportunities in their organization.
  • To provide an exchange so those attending can share what methods they use in creating volunteer opportunities.

Cost: Free

Location: Jongo Java 117 South Main Street Hendersonville, NC

Date: June 17, 2015

Time: 11:30 - 12:30

For more information, contact Kathy Kyle @ 828 696 3811 or kkyle@litcouncil.org

“Telling Your Story to Recruit Volunteers and Practical Tips for Telling Your Story”

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Hands On Asheville-Buncombe is excited to present, “Telling Your Story to Recruit Volunteers and Practical Tips for Telling Your Story”

Whether it's board members or other volunteers, advocates or staff, everyone has a story to share about why they are involved in your cause.  In this session, you'll learn a variety of tips to tell your organization's story and recruit volunteers.  You’ll then learn how to craft a story by planning what you want to say—your storyline—and how you want to say it—in writing, images, or video.  You will leave with resources and a basic outline of your story.  Chris Bubenik, United Way of Asheville and Buncombe County’ s Marketing and Communications Manager, will lead this engaging session.

The primary learning objectives for this workshop/course:

  • Learn how to recruit volunteers utilizing a storytelling technique.
  • Learn how to craft a specific story-  practical steps to put your story together to recruit volunteers.

The NCAVA Training Category this workshop topic best falls under is Resource Development and Management.

Cost: $20 Hands On Premium Partners/NCAVA members, $25 all others (includes lunch)

Location: 50 S. French Broad Avenue, Asheville, NC 28801

Date: 6.19.15

Time: 1 – 3 p.m.

Want more information? Contact Michelle Bennett at 828-239-1033 or michelle.bennett@unitedwayabc.org

Are You Covered? Understanding Legal Issues & Risk Management for Volunteer Programs

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Hands On Asheville-Buncombe is excited to present “Are You Covered? Understanding Legal Issues & Risk Management for Volunteer Programs”

Are you covered? There are many rules that govern various roles in the non-profit sector.  Of the many guidelines for fundraising, staffing, donations, and leadership, have you ever thought of the legal matters that govern your volunteers? Are you concerned about the liability that your volunteer program faces? Looking to discuss ways to manage the risks that are inherent in any volunteer program? Want to learn more about the laws that directly relate to volunteer engagement? In this highly interactive session facilitated by Gemma Saluta, an attorney with Womble Carlyle Sandridge & Rice who came to the legal profession from the nonprofit sector, and Amy Lytle, Executive Director of HandsOn NWNC, we’ll help you sort through the laws that apply to volunteers and discuss strategies for limiting your program’s liability, while exploring the legal and ethical issues that surround volunteer management. Working independently and in small groups, you will acquire new ideas, resource materials, and contacts that will help strengthen your risk management approach overall.

The primary learning objective for this workshop/course: Learn about laws that apply to volunteers and discuss strategies for limiting your volunteer program’s liability, while exploring the legal and ethical issues that surround volunteer management.

The NCAVA Training Category this workshop topic best falls under is Resource Development and Management.

Cost: $20 Hands On Premium Partners/NCAVA members, $25 all others (includes lunch)

Location: 50 S. French Broad Avenue, Asheville, NC 28801

Date: 6.19.15

Time: 10 a.m. - 12:30pm

Want more information? Contact Michelle Bennett at 828-239-1033 or michelle.bennett@unitedwayabc.org

Safety for you and your Volunteers

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DAVA is pleased to present, Safety for you and your Volunteers.

Safety best practices each agency should know while out in the community but also knowing about personal safety for staff and volunteers as they arrive or depart each organization. The NCAVA Training Category this workshop topic best falls under is Resource Development and Management.

Where? Duke Gardens, Durham, NC

When? June 11, 2015, 9-10 a.m.

Cost? None

Need more information? Contact Jamie Tindal at 919-764-7525 or via email at Jamie.tindal@dhhs.nc.gov


Shaping the future of your organization

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Join us for a one-day “hybrid” mini-conference focusing on leadership; not just leadership of your volunteers, but also being a leader within your organization. Delivered by four internationally renowned experts via satellite with assistance from a local, trained, facilitator - this seminar promises opportunities to gain knowledge and skills at a reasonable cost, while fostering the development of a local network of professional volunteer administrators.

Featured Presenters: 

Rick Lynch: Creating a Strategic Vision for Volunteer Engagement
Rob Jackson: Understanding and Engaging 21st Century Volunteers
Andy Fryar: Positioning the Profession
Tony Goodrow: What Can We Learn about Volunteer Leadership from Zappos!

When? 9:30 A.M. – 4:30 P.M. on Thursday, June 25, 2015

Where? Two Live Sites:

  • Raleigh, NC (Rural Development Center, 4021 Carya Drive, Raleigh)
  • Monroe, NC (Agriculture Center, 3230 Presson Road, Monroe)

Registration Fee (includes lunch): NCAVA Members $25 and Non-Members $40

The one-day “Hybrid” Conference Co-Sponsored by NCSU Department of Youth, Family, and Community Sciences and NC Association of Volunteer Administration.

For full mini-conference details, download the flyer
Pay with Pay Pal or download the registration form and mail payment to NCAVA. 

Registration fee (choose an option)
Select workshop location

Volunteer Management Training Series

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Volunteer Management Training Series (VMTS), consisting of 6, ½ day modules sponsored by HandsOn NWNC

The Volunteer Management Training Series is an exclusive curriculum developed by HandsOn Network affiliates and has been delivered by affiliates all over the country. HandsOn NWNC is excited to bring this excellent learning opportunity to our portion of NC for the first time. The VMTS covers all of the basic topics needed to implement strong and effective volunteer management practices within an organization. The series can be taken as a whole, or individuals can sign up for just the modules in which they are interested. Those that complete the entire series will get a certificate and a full 18 hours of NCAVA credit. Each module is highly interactive, takes advantage of peer knowledge from other participants, allows participants to immediately apply and practice new knowledge, and provides numerous resources for use after the class.  The modules are:

Module 1: Understanding Volunteering: Understand the current trends in volunteerism; understand the local volunteering landscape; identify the elements of volunteer management; and identify social motivators and their application.
Module 2: Planning: Building a Solid Foundation: Understand the importance of planning in a volunteer program; write a purpose statement for their volunteer program; determine criteria for appropriate roles for volunteers; write a volunteer position description; identify the basic tenants of risk management; and identify resources needed to manage an effective volunteer program.
Module 3: Recruitment & Placement: Matching Volunteers Skills with Service Needs: Describe the importance of a position description for purposes of volunteer recruitment and placement; list the steps for developing and implementing a targeted recruitment strategy; craft a volunteer recruitment message that sells the benefits and shares the features; and define techniques used for screening, interviewing and matching volunteers with positions.
Module 4: Training & Orientation: Achieving Service Excellence: Articulate the importance of orienting and training volunteers to perform service effectively and enjoyably; describe the steps in planning volunteer orientation and training; assess volunteer training needs; and develop effective volunteer training strategies.
Module 5: Supervision: Maximizing the Volunteer Experience: Articulate the benefits of volunteer supervision; describe the steps of volunteer supervision; list effective ways to reward and recognize volunteers; and apply learning using case studies and scenarios.   
Module 6: Evaluation: Improving Results Using Data and Feedback:  List the basic steps to conduct an evaluation; describe the three levels of evaluation; identify different evaluation methods; and describe important factors to consider when reporting evaluation results.

 

The NCAVA Training Category this workshop topic best falls under:
Planning and Conceptual Design: Modules 1 & 2
Resource Development and Management: Modules 3, 4, & 5
Accountability: Module 6
Perspective and Responsiveness: Module 1 (trends)

 

Number of hours of actual education/instructional activity: 18 hours for total series; participants will have the option of taking the entire VMTS, or any of the 6, half-day modules (each module is 3 hours of instructional time)

Location: Burress Family Center for Philanthropy, 751 W. Fourth St., Third Floor, Winston-Salem, NC 27101

Date(s) of Workshop: June 24-26, 2015

Time of Workshop: Begins:     9:00 am                           Ends:  4:00 pm (each day)

Cost:  $275/series (all 6 modules); $225 for PRAVA members and HandsOn NWNC Supporting Partners.  The series price includes one free module and lunch for three days. Individual models are $55/module; $45/module for PRAVA members and HandsOn NWNC Supporting Partners

For more information contact Amy Lytle @ 336-724-2866 or Email: AmyLytle@HandsOnNWNC.org


Online Basics In Volunteer Management Course

Posted

NCAVA is pleased to partner with Southeastern Community College (Whiteville, NC) and offer the Basics in Volunteer Management course online. The 10-week course will cover volunteer recruitment, retention, risk management, recognition, etc. After enrollment, there is no set time to "log on" each day and you can enter the course from any computer with Internet access.

2015 date:

  • Sept. 9 - Nov. 10 ~ Registration form MUST BE COMPLETED and RECEIVED by August 31, 2015

Graduates of the class will receive 12 hours toward NCAVA certification as a Certified Administrator of Volunteers in North Carolina and one Continuing Education credit from Southeastern Community College (Whiteville, NC).

The tuition cost of the course is $70, made payable to Southeastern Community College. (NOTE: College tuition rates are set by the NC Legislation. Rates are subject to change in July of each year.) Credit cards are not accepted, however, we will be glad to invoice your agency. A handbook is required and will be made available the first day of class at no additional cost.

Anyone, anywhere can take this course. Out-of-state tuition DOES NOT apply.

Click on the links to download registration form and agency invoiceDue to state auditing standards, please mail a registration form with your original signature, NOT a copy, of your completed form. Tuition payment must accompany class registration form.

For more information, contact Dr. Melody Prevatte @ Melody.Prevatte@sccnc.edu