Professional Development

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NCAVA Certificate in Volunteer Administration

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Marketing Your Volunteer Program: Are you buying or selling volunteerism?  

This one hour workshop comes directly to your desktop or mobile device in another NCAVA webinar.  Lori Gotlieb, a volunteer management expert and an internationally published author will present this workshop on September 29th at 2:00 pm.  Volunteers these days are looking for specific outcomes from their volunteer experiences and the competition is steep. Are you marketing your volunteer program in a way that is attracting the right volunteer? Are you providing the best information to the right market? Are you spending your time screening in or screening out volunteers?

This workshop will look the key ingredients to a strong marketing campaign for volunteer engagement. We will also look at how to recognize the differences between buying and selling volunteers for your programs.

You will come out with tools for:

  • Targeted recruitment strategies.
  • Mass marketing strategies?
  • Motivating volunteers?
  • How to revitalize your marketing and promotions.

Lori Gotlieb is the President of Lori Gotlieb Consulting as well as co-developer and facilitator for Humber College Volunteer Management Leadership Certificate.

This webinar is FREE for NCAVA members and $30 to non-members.  Register now to reserve your spot on September 29th!

To register:

    • NCAVA MEMBERS please email Gloria Haney,, and express your desire to be a part of the webinar
    • NON-MEMBERS please use the Pay Pal button below to register

Regional Workshops 

NCAVA Regional Conference – Durham, NC

Join us for an action packed regional conference on October 8th from 9 am until 3 pm in Durham.  Location for the conference is Grey Stone Church in Durham.  Registration is now open on the NCAVA website!

Workshop 1: Assessing your Program:  Dr. Melody Prevatte What information to gather and how to gather that information to assess your program.

Workshop 2: Continue your Education: Jeanne Allen - This topic would explain what certificates are available to further Volunteer Coordinators. I.E. Duke Nonprofit, NCAVA Certificate, Volunteer Match Certificate, NC State Nonprofit Certificate.

Workshop 3: Know your Worth - How to prepare for a Review: Dr. David Odom - Folks will learn how to prepare for their annual review, what to bring to their review and how to ask for a raise or other benefits.

Workshop 4: How to say No: Dr. Harriett Edwards - Learn how to protect your time when your to do list goes beyond your job description.

Cost is $25 for NCAVA members and $40 for non-members.  Cost includes breakfast and lunch! 

Member Status



Visit the Picture Gallery to view photos of recent training events.

Online Basics In Volunteer Management Course

NCAVA is pleased to partner with Southeastern Community College (Whiteville, NC) and offer the Basics in Volunteer Management course online. The 10-week course will cover volunteer recruitment, retention, risk management, recognition, etc. After enrollment, there is no set time to "log on" each day and you can enter the course from any computer with Internet access.

Scroll down or check out the details in "Recently Posted Events"!

NCAVA Certification in Volunteer Administration

Administered by the NCAVA Certification Committee, the certification program is part of NCAVA's strategy to enhance the professional identity of volunteer administrators. The goals of the program are to raise standards, increase knowledge, and improve performance of volunteer administrators in North Carolina. The program provides a means to document competency and signify excellence in the practice of managing volunteer programs. The designation CAVNC, indicating a Certified Administrator of Volunteers in North Carolina, helps employers identify  the most qualified and committed professionals.


CLICK HERE pay online.   

Got Endorsement?

As a benefit to NCAVA affiliate members, NCAVA endorses qualified workshops so that attendees can earn contact hours toward the Certified Administrator of Volunteers in North Carolina (CAVNC) credential. NCAVA also endorses qualified workshops for non-member affiliates, organizations and presenting individuals.  All endorsement contact hours will be provided for a nominal fee to the non-member organization or individual. Applicants must be willing to have endorsed training events publicized by NCAVA.

For complete details and to download the Workshop Endorsement Form. CLICK HERE!

CLICK HERE pay online.  


Fall Workshop Series


The Volunteer Center of Greensboro is offering a Fall Workshop Series

Location: The Volunteer Center, 1500 Yanceyville Street, Greensboro, NC 27405

Time: 12 – 1 p.m.

Cost: (contact Hope Tyler via email: for clarification) 

  • NCAVA/Affiliate Members:  same depending on whether they are a Volunteer Center or not
  • Non-NCAVA Members: not specified. Email for clarification

September 2: Service Learning led by Yvonne Foster, Coordinator of Character Development & Service Learning, Guilford County Schools.  This workshop is for teachers, parents and others interested in learning how Guilford County students can earn their Service Learning diplomas while giving back to our community.  

September 9: Navigating Challenging Conversations- Led by Mark Moser, MBA, SPHR, CPBA, of The Davidson Group. This workshop will help attendees prepare for and manage those meetings that no one wants to have.  Whether you have a problem with volunteer or staff person, this workshop will provide strategies to handle tough conversations.

September 16:  Grant-Writing 101- Led by Carley Swaim, Executive Director, The Volunteer Center.  This workshop is designed to help nonprofits learn different ways and means to receive the funding they need.  Attendees will receive resources and advice on the basics of grant-writing.

September 23: Volunteer Pros and Cons- Facilitated by Hope Tyler, Director of Volunteers & Community Engagement, The Volunteer Center. Featuring long-time volunteers from well-known local nonprofits, this panel discussion will help attendees learn about best ways to recruit volunteers and how to keep them coming back again and again. 

For additional information, contact Hope Tyler via email:


Online Basics In Volunteer Management Course


NCAVA is pleased to partner with Southeastern Community College (Whiteville, NC) and offer the Basics in Volunteer Management course online. The 10-week course will cover volunteer recruitment, retention, risk management, recognition, etc. After enrollment, there is no set time to "log on" each day and you can enter the course from any computer with Internet access.

2015 date:

  • Sept. 9 - Nov. 10 ~ Registration form MUST BE COMPLETED and RECEIVED by August 31, 2015

Graduates of the class will receive 12 hours toward NCAVA certification as a Certified Administrator of Volunteers in North Carolina and one Continuing Education credit from Southeastern Community College (Whiteville, NC).

The tuition cost of the course is $70, made payable to Southeastern Community College. (NOTE: College tuition rates are set by the NC Legislation. Rates are subject to change in July of each year.) Credit cards are not accepted, however, we will be glad to invoice your agency. A handbook is required and will be made available the first day of class at no additional cost.

Anyone, anywhere can take this course. Out-of-state tuition DOES NOT apply.

Click on the links to download registration form and agency invoiceDue to state auditing standards, please mail a registration form with your original signature, NOT a copy, of your completed form. Tuition payment must accompany class registration form.

For more information, contact Dr. Melody Prevatte @